UTILITY SERVICE EXAMINER
GENERAL PURPOSE
Receive after-hours and/or weekend calls from the public
and other City departments concerning line breaks,
sewage back-ups, and other utility problems. Evaluate
the calls, investigate the problem, and dispatch work
crews as needed. Operate and check wells, lift stations,
reservoirs, booster stations and zone split valves to
meet city water and wastewater needs. This job
classification requires working evening and/or weekend
shifts and may be subject to “on-call status”. This job
classification will serve as a back up for various day
shift duties in other Utility Divisions.
SUPERVISION RECEIVED AND EXERCISED
Receives general supervision from Department Manager or
Supervisor. Functional or technical supervision may be
provided by technical, professional, and plant
operations staff. Exercises no supervision.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The duties listed below are intended only as
illustrations of the various types of work that may be
performed. The omission of specific statements of duties
does not exclude them from the position if the work is
similar, related or a logical assignment to this class.
• Monitor well and reservoir water usage, as required.
• Monitor hydrant meter water usage to include setting
and reading of hydrant meters, as required.
• Investigate and resolve customer water quality
concerns.
• Perform water quality sampling for customer
complaints, as required.
• Perform water quality sampling on distribution system,
as required.
• Check treatment plants, wells, boosters and reservoir
sites after hours.
• Operate wells, boosters, reservoirs and other utility
equipment as directed.
• Receive customer complaint calls for Utilities,
evaluate, and if necessary, call out standby crew.
• Read and record production and pressure readings from
well, pumps, and sewage lift stations.
• Maintain information logs of calls handles and crews
dispatched.
REQUIRED QUALIFICATIONS
Equivalent to the completion of the twelfth grade with
additional courses in water and wastewater. One year of
water and wastewater maintenance and repair work and one
year of some type of customer service experience is
desirable. Any combination of experience and training
that would likely provide the required knowledge and
abilities is qualifying.
REQUIRED LICENSE AND CERTIFICATION
Possession of, or ability to obtain, an appropriate,
valid Arizona commercial driver’s license (CDL) within 6
months of hire. Possession of, or ability to obtain,
appropriate, valid Arizona Water and Wastewater
Certificates of at least a Water Distribution grade 1
and 2 and Wastewater Collection grade 1 and 2 within
probationary period.
DESIRED QUALIFICATIONS
Knowledge of basic operation of water and wastewater
system, equipment, and tools. Application of safe
working practices pertaining to water and wastewater
facilities and equipment. Location of the City streets.
City codes pertaining to water and wastewater. Common
causes and remedies for water and wastewater problems.
Operations of radio equipment, mobile phones, and
computers. Ability to safely operate a variety of water
and wastewater equipment and tools. Safely operate a
variety of hand tools. Accurately operate a variety of
water and wastewater measuring and testing devices. Read
maps, blue prints, piping diagrams, and schematics.
Perform mathematical calculations. Evaluate information
gathered from the customer and in the field , prioritize
situations, decide and implement appropriate solutions.
Communicate clearly and concisely, both orally and in
writing and by computer. Establish and maintain
effective working relationships with those contacted in
the course of work.
PHYSICAL AND MENTAL DEMANDS
The physical and mental demands described here are
representative of those that must be met by employees to
perform the essential functions of this class
successfully. Reasonable accommodations may be made to
enable individuals with disabilities to perform the
essential functions.
Physical Demands
While performing the duties of this class, employees
regularly are required to sit; talk or hear, in person
and by telephone, use hands repetitively to handle, feel
or operate equipment; and reach with hands and arms.
Employees are required to walk, stoop, climb, stand,
bend, twist, kneel and exert in excess of 100 pounds of
force occasionally, and/or in excess of 50 pounds of
force frequently, and/or in excess of 20 pounds of force
constantly to move objects. Specific vision abilities
required by this job include close vision, use of both
eyes, ability to adjust focus and to distinguish basic
colors and/or shades.
Mental Demands
While performing the duties of the this class, employees
regularly are required to use oral communication skills;
read and interpret data, information and documents;
analyze and solve problems; interact with the general
public, contractors, engineers, public agencies,
employees , and others who may be encountered during the
course of work.
WORK ENVIRONMENT
The work environment characteristics described here are
representative of those an employee encounters while
performing the essential functions of this class.
Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential
functions.
The employee spends substantial time in the field and is
subject to outside environmental conditions: No
effective protection from weather. Position may be
subject to extreme heat or cold for periods of more than
one hour. Position is subject to hazards: Proximity to
moving mechanical parts, electrical current, exposure to
chemicals, etc. Position is subject to atmospheric
conditions: Fumes, odors, dusts, mists, gases, or poor
ventilation. Position is required to wear respirator to
complete a portion of its position accountabilities.
Position may be subject to confined space entry.
FLSA Status: Non-Exempt
Developed: 2/94
REVISED: 9/04
City of Peoria Arizona an Equal Opportunity Employer
DURING THE SELECTION PROCESS, ANY
APPLICANT REQUIRING ACCOMMODATION FOR A DISABILITY SHOULD ADVISE THE HUMAN RESOURCES
DEPARTMENT.
Employment Hotline (Voice Only):
623-773-7105
Human Resources (Voice/TDD): 623-773-7100
EOE M/F/D/V
AN EQUAL OPPORTUNITY EMPLOYER
OPORTUNIDAD DE EMPLEO CON DERECHOS IGUALES
8401 West
Monroe St, Suite 110 - Peoria Arizona 85345 - (623) 773-7100
- Fax (623) 773-7149 |
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