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Public Education Specialist
GENERAL PURPOSE
Performs work of moderate difficulty in public relations and
communications for the designated department. Performs a
variety of community service activities related to public
services, public relations, and public education.
SUPERVISION RECEIVED AND EXERCISED
Receives direction from a Police Sergeant or as assigned.
May exercise functional and technical supervision over
volunteer personnel.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The duties listed below are intended only as illustrations
of the various types of work that may be performed. The
omission of specific statements of duties does not exclude
them from the position if the work is similar, related, or a
logical assignment to this class.
Meets with directors, managers, advisory boards and
committees to develop news releases; reviews or develops
announcements or publicity materials for distribution to
public
Assists in responding to media inquiries and promoting
city and department programs, services, events, and policies
Prepares and writes letters, speeches, memoranda,
proclamations and resolutions, calendars and press releases
for newspapers and radio; develops and prepares City
booklets; newsletters and articles for general public
information
Arranges exhibits and displays and coordinates various
special events held in the community, working with both
citizen groups and City personnel
Receives and responds to citizen inquiries, complaints and
concerns; investigates concerns and complaints or refers to
appropriate department or individual for further follow-up;
compile statistics and prepares reports, letters and
memoranda relative to citizen inquiries and complaints
Provides media relations training to department staff
Develops and implements press protocol for departments
Acts as primary public information contact when the
emergency operations center is activated by the City Manager
Provides on-going review and evaluation of citys public
information efforts; maintains log of all media inquiries
and files of news releases and other media mailings
distributed by all city departments and divisions
Assists in projects for the Department Director as
requested
Organizes, schedules, and presents neighborhood and
community public safety programs, including "Block Watch"
and other programs to various civic, school, and community
groups
Develops new programs in all areas of public safety
education. Assists school liaison officer or serves as
liaison in preparing and presenting various programs to the
schools
Develops, coordinates, implements, and evaluates safety
education curriculum and programs used in the public schools
and recommend program improvements
Serves as liaison to a variety of public, professional,
and civic groups
Conducts home and business security checks; offers
guidance and suggestions to the public regarding property
protection
Maintains awareness of new developments in the crime
prevention field; incorporates as appropriate into programs
Provides recommendations, using established guidelines and
procedures, related to safety, security, and technical
lighting
Prepares or coordinates the development of program
publicity; including pamphlets, brochures, news releases,
and visual aids. Operates various audio visual equipment
Types and proofreads a wide variety of reports, letters,
memos, and statistical charts; composes correspondence
related to responsibilities assigned
Maintains detailed and accurate records of program
activities and compiles statistics
Presents police service programs involving contact with a
variety of diverse public, professional and civic groups
Provides victim assistance referral information to the
victims of serious crimes
Maintains a reference center of referral information,
materials, and program outlines
Operates and uses modern office equipment, including a
computer
Works independently in the absence of supervision
Speak in public and effectively communicate in adverse
situations
Establishes and maintains effective working relationships
with those contacted in the course of work
Performs related duties, as assigned
REQUIRED QUALIFICATIONS
High School Diploma or equivalent, supplemented by college
level course work in education, public safety, or a related
field. Possession of, or ability to obtain, an appropriate,
valid Arizona driver's license.
DESIRED QUALIFICATIONS
Two years experience in public contact work in the area of
public safety education or crime prevention. Knowledge of
the principles and practices of education, training, and
research methods, techniques and procedures; standards of
crime prevention and public safety; specialized laws and
codes relative to area of assignment; principles and
practices of record keeping; office procedures, methods, and
computer equipment.
PHYSICAL AND MENTAL DEMANDS
The physical and mental demands described here are
representative of those that must be met by employees to
successfully perform the essential functions of this class.
Reasonable accommodations may be made to enable individuals
with disabilities to perform the essential functions.
Physical Demands
While performing the duties of this job, employees are
regularly required to sit, walk and stand; talk or hear,
both in person and by telephone; use hands repetitively to
finger, handle or operate standard office equipment; reach
with hands and arms; and exert up to 50 pounds of force
occasionally and/or up to 20 pounds of force frequently.
Specific vision abilities required by this job include close
vision, distance vision, the use of both eyes and the
ability to adjust focus.
Mental Demands
While performing the duties of this job, employees are
regularly required to use written and oral communication
skills; read and interpret data, information and documents;
analyze and solve non-routine and complex problems, use
reasoning skills; observe and interpret situations; learn
how to apply new information or skills; work under intensive
deadlines with frequent interruptions; and interact with
City Managers, staff, customers, the public and others
encountered during the course of work, some of whom may be
dissatisfied.
WORK ENVIRONMENT
The work environment characteristics described here are
representative of those an employee encounters while
performing the essential functions of this class. Reasonable
accommodations may be made to enable individuals with
disabilities to perform the essential functions.
Employees work under typical office conditions, and the
noise level is usually quiet. Occasionally, position is
subject to outside environmental conditions: No effective
protection from weather. Position may be subject to extreme
heat or cold for periods of more than one hour.
FLSA Status: Non-exempt
Revised: 10/05
City of Peoria Arizona an Equal Opportunity Employer
DURING THE SELECTION PROCESS, ANY
APPLICANT REQUIRING ACCOMMODATION FOR A DISABILITY SHOULD ADVISE THE HUMAN RESOURCES
DEPARTMENT.
Employment Hotline (Voice Only):
623-773-7105
Human Resources (Voice/TDD): 623-773-7100
EOE M/F/D/V
AN EQUAL OPPORTUNITY EMPLOYER
OPORTUNIDAD DE EMPLEO CON DERECHOS IGUALES
8401 West
Monroe St, Suite 110 - Peoria Arizona 85345 - (623) 773-7100
- Fax (623) 773-7149 |
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