About the Customer Service Center
The Customer Service Center's responsibilities are:
Start or Stop Utility Services
- Utility Services - collect user’s fees for water, wastewater and solid waste; initiate and process applications for starting and terminating utility services; initiate service orders for delivery of solid waste containers; install, repair and replace water meters, investigate water leaks, and resolve customer complaints.
- Sales Tax - process sales tax and business license applications and issue licenses; process and verify sales tax returns.
We are here to assist you in person, by telephone or by e-mail.
Hours of operation are 7:00 AM to 6:00 PM, Monday through Thursday. Closed Fridays.
After-hours emergency water issues call: 623-245-5201
8401 W. Monroe Street
Peoria, AZ 85345
View and Pay Your Utility Bill Online
With the City of Peoria's online utility account access, you may view your account information, including your current and past water usage.
You may also pay your utility bill online. The online utility account website is a secure website. To log-on, go to myaccount.peoriaaz.gov.
Learn more about:
Customer Service Center Surveys
The City of Peoria Customer Service Division consists of several sections that serve you. To provide the best possible service your input is very important. If you would like to participate in a short survey(s) please choose from the links below.