AM/PM Programs Policy Information and Updates
Welcome to the Peoria AM/PM Recreation Program. Addressed below are several of program policies in order to avoid misunderstanding. Thanks again for trusting us with your child care and recreation needs, we look forward to another successful year.
Enrollment fees
The registration fee, along with first week and $56 for the last week are all due at the time of enrollment. The weekly usage fee is based on the schedule indicated on your child's enrollment form. For part-time participants, any amount of the $56 that is not used on the last week of the program will be made available for refund at the end of the school year.
Program fees
Program fees are due each week on MONDAY of the week of participation. A $20 late fee will be assessed on Wednesday for any payments still outstanding.
Refunds/Credits
No refunds or credits will be given due to absence or illness. You can avoid being charged for any day(s) your child will not attend by giving written notice to the program by Thursday of the week prior to the absence.
Schedule Changes/Additions
Any deviation to the schedule submitted on the enrollment form must be given to the site by Thursday before the week changes are in effect. Any deviation to the schedule submitted on the enrollment form must be given to the site by Thursday before the week changes are in effect. An on-line form is also available for immediate submittal.
Participants may NOT show up and attend the program without prior notification to the program. If your child needs to attend on short notice, parents must call customer service at (623) 773-7139 to make arrangements. If there is no answer, parents may leave a voice message. Payment is due the day of participation. Children will not be accepted into the program if prior arrangements have not been made.
Delinquent Accounts
Any account balances more than one week past due will result in ineligibilty to participate in the program. The account balance and all applicable fees must be paid in full before returning to the program.