Hydrant Meter Conditions of Service
The City of Peoria allows contractors to utilize a water hydrant for two purposes: commercial construction and dust
control. Once an application is approved, city staff will install a meter onto the water hydrant. Certain conditions apply
to help protect the city water system and personnel. Any abuse of these conditions could be a violation of the Peoria
City Code, subject to penalties per Section 25-4, and the city reserves the right to remove the meter without notice.
Applicants must open an account and submit a $1,000 deposit. Deposits are not transferable. The customer will be
billed once a month for the water consumption plus any fees for damage to the hydrant, meter, or water system.
Installation of the meter is performed by authorized city personnel only and may take up to three days. If the job site
is not ready or accessible when the authorized installer arrives, a $32 fee will be charged for each trip thereafter.
City personnel will test the water hydrant prior to installation of the meter, and again when it is removed. If there is
difficulty with the meter or backflow preventer, contact the Customer Service Office to schedule repair. There will be
no charge if it is determined the difficulty was no fault of the user. Meters must remain attached to the hydrants at all
times.
It is the customer's responsibility to supply the proper fittings that adapt to the meter connections. Do not attach
hoses or fittings to any other part of the hydrant assembly. Do not remove any fittings, backflow preventers or adapters
from the hydrant meter assembly.
The hydrant meter and backflow preventer will be secured with a city-issued chain and lock. Any other security
measures such as cages or custom locking devices must be approved by the city prior to installation and are the sole
responsibility of the customer.
The flow of water during regular operating hours is to be controlled by the gate valve on the meter and not by the
hydrant. Do not use pipe wrenches to turn water on/off; only use an acceptable hydrant wrench. If the water pressure
from the fire hydrant is not controlled properly, it may cause damage to the hydrant, backflow preventer, meter or
cause injury to the person operating the hydrant.
The water is to be turned off at the hydrant when the construction site is unattended at night, weekends, or for
extended periods of time. The customer is responsible for managing any excessive mud or standing water around the
hydrant.
Theft or damage of a hydrant, meter, backflow preventer, and or water main is the responsibility of the customer. All
charges for loss or damage will be billed to the customer. Peoria City Code: Section 25-7.
If a meter needs to be moved to a new location, contact the Customer Service Office three business days in advance.
Each meter is assigned its own account number; a new account number and deposit will be required for each location.
Only city personnel are authorized to move meters.
Abuse of conditions include but are not limited to: Illegal connections, use for irrigation, water theft, vandalism,
tampering, failing to replace caps, and damage caused by neglect.
Customer Service Office – Finance Department
8401 West Monroe Street, Peoria, AZ 85345
623-773-7160
Monday through Thursday, 7 a.m. to 6 p.m
After-hours emergencies, call 623-245-5201
