Neighborhood Services is led by a civilian manager and is the home of Community Relations, Code Enforcement, Park Rangers, Volunteer Program, Neighborhood Mediation, and Animal Control.
The Public Education Section manages crime prevention and educational programs offered by the department, as well as conducting residential and business security surveys.
Code Enforcement is dedicated to protecting the public’s health, safety and welfare, while ensuring every citizen the right to a clean, enjoyable neighborhood.
The mission of the Volunteer Program has two components. The Department will provide a rewarding experience to citizens with a desire to share their time and talents to better their community. Secondly, the program will provide, through the use of volunteers, quality and cost-effective delivery of services which further the mission of the Department to improve the quality of life in our city.
The city of Peoria’s Neighborhood Mediation Program was developed as a cost-effective means of resolving various types of disputes in the community. Using trained mediators who volunteer their time, this program provides an avenue for citizens to resolve disputes quickly, without involving law enforcement and the court system.
Our Animal Control Personnel are dedicated to providing humane treatment for all animals in their care, and each officer receives specialized training by the National Animal Control Association in animal safety, handling, first aid, apprehension techniques, and capture equipment.
The police department’s Park Rangers patrol and monitor activity in over 30 parks and many miles of trails throughout the city. By truck, bicycle, or on foot, Park Rangers are responsible for ensuring park rules are followed and park patrons are safe. Park Rangers are non-sworn employees who work closely with patrol officers to detect and report any criminal activity. To report a problem in a park, call the police department’s non-emergency number, 623-773-8311. However, if you see a crime in progress or some other type of emergency, call 9-1-1.
Since Park Rangers cannot be at all places at all times, neighborhood residents are encouraged to participate in a Park Watch for their neighborhood park, the program helps to keep our parks a safe place to bring families.